Summer Sale at least 20% off everything - site wide!  (excludes: brand discovery sets and shipping)

About Escentual

Quality, Service and Satisfaction

Established in 2000, Escentual.com is the Premier Beauty Destination.

Founded upon the fundamental belief of "Quality, Service and Satisfaction", Escentual is a fully authorised premium beauty retailer that strives to provide quality products at the fairest prices. We maintain fantastic, direct relationships with the brands that we stock, meaning that we can offer our customers the very best in haircare, beauty and fragrance.

Escentual.com We currently have around 7,000 products - and we're constantly growing! Our product range evolves alongside the needs and requests of our customers, and we stock an extensive range which includes mainstream, niche and hard-to-find brands.


Customers

Our customers are our world here at Escentual. We strive to exceed expectations with our customer service by offering speedy delivery times, fantastic communication across all channels, and a really enjoyable shopping experience. We love to hear what you think of us, our products and our service, so why not review products that you've tried, and give a 'Like' to the products that you'd love to get your hands on!.


Don't just take our word for it...

We're very proud to have won the 'Beauty, Perfume and Cosmetics' category of the Online Retail Awards 2011

We're listed as a recommended site on thegoodwebsiteguide.co.uk

the good website guide recommended site

And it's not just the industry that's recognising our good work - take a look at some of our customer feedback at  Review Centre .


Stay in touch

All our staff can be contacted by telephone, fax, or email - so if you have any queries, please contact us .

You can also join in the conversation:


Our heritage

As the online division of the Central Pharmacy and Perfumery and Clarins Gold Star Beauty Studio in Cardiff , we combine the convenience of online shopping with the excellent service of a specialist perfumery and beauty studio. We have a wealth of industry knowledge, with perfume experts and beauty therapists (fully trained by Clarins and Dior) on hand to answer our customers' cosmetics and skincare queries.

Find out more about Aggarwal group of companies:


Gallery

View photos of Escentual.com's fulfilment centre:

View photos of the Pharmacy and Salon:

 


Registered Address

Escentual is a trading name of Central Pharmacy, Perfumery and Clarins Gold Salon and operates from registered pharmacy premises at:

Central Pharmacy
63-67 Wellfield Road
Cardiff
Wales
UK
CF24 3PA
United Kingdom

Monday to Friday, 9:00am to 6:00pm, Closed on Bank Holidays.

Tel: +44 (0)2920 008844 (Standard line charges)
Fax: 02920008899

Registration Details

Registration information on our Pharmacists and the Pharmacy can be obtained by clicking the on following links:

Central Pharmacy:  Royal Pharmaceutical Society of Great Britain (RPSGB) GPhC Pharmacy Premises Registration Number 1043751


What is this?

Superintendent Pharmacist:  Raj Aggarwal OBE DL BPharm MRPharmS GPhC Pharmacist Registration Number 2018954

Owner: R.K. Aggarwal Ltd

Complaints Procedure

We endeavour to offer our customers fantastic service, however occasionally things can go wrong. Please feel free to contact us on +44 (0)2920 008844 regarding any query you might have. If you are not satisfied and wish to make a formal complaint, please email us at customerservice@escentual.com.