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Pretty Pennies Loyalty Scheme

Pretty Pennies

You earn 2 Pretty Pennies for every pound that you spend with us on a product by product basis. If you’d like to spend those Pretty Pennies, each one is the equivalent of 1p.

So if you spend £50 you would earn 100 Pretty Pennies!

How does it work?

  • Every time you buy a product you earn Pretty Pennies.
  • You will earn 2 Pretty Pennies for every £1 you spend.
  • Each Pretty Penny is the equivalent of 1p (£0.01)
  • Once confirmed you can use your Pretty Pennies on any future orders.
  • There’s no limitation on how few or how many you can use!

Shop

As you shop you'll be able to see the number of Pretty Pennies available on each product page.

Earn

Pretty Pennies will accumulate as you add more items to your basket, simply checkout as normal to earn your Pretty Pennies!

Save

After your order has been shipped, the Pretty Pennies will be added to your account for you to spend as you wish…

When can I start saving?

There is no need to do anything extra. All existing customers will receive Pretty Pennies on their new orders, new customers will start collecting them as soon as they register with Escentual.

Recommend a Friend

You can earn a bonus 50 Pretty Pennies for each new friend you recommend who then goes on to place an order with us!

Recommend Escentual

Multi Currency

If you choose to purchase in a currency other than GBP, Pretty Pennies will be earned and redeemed at the GBP equivalent price (this is not affected by the daily exchange rate.)

You earn 2 Pretty Pennies for every pound that you spend with us on a product by product basis. If you'd like to spend those Pretty Pennies, each one is the equivalent of 1p.

Pretty Penny Terms and Conditions

  1. General Escentual Pretty Pennies Scheme Conditions

    1. By redeeming any Pretty Pennies on purchases you agree to and are bound by these terms and conditions.
    2. The Escentual Pretty Pennies Scheme (the “scheme”) and associated benefits are operated by Escentual, 63-67 Wellfield Road, Cardiff CF24 3PA.
    3. Escentual can withdraw, cancel, or amend the scheme including the Terms and Conditions, or any Customer account, at any time.
    4. The Escentual Pretty Pennies Scheme is only valid on Escentual.com.
    5. The Escentual Pretty Pennies Scheme launched on 29th August 2013 and is only valid on orders placed after this date using a member account.
    6. If we identify that you have more than one account with Escentual, we may merge them in to one account or cancel all accounts and Pretty Pennies at our discretion.
    7. The Escentual Pretty Pennies Scheme is for personal use only, business use of the scheme is strictly forbidden. We reserve the right to suspend or cancel any points or accounts considered to be for business use at our discretion.
    8. Escentual can take any action it considers to be appropriate if they have reason to believe that the scheme is being abused in any form or fashion.
    9. Pretty Pennies do not have an actual cash value and will never be exchanged for cash.
    10. Pretty Pennies are non-transferable, that is they cannot be transferred to any other account.
  2. Collecting Escentual Pretty Pennies

    1. The standard number of Pretty Pennies that you will collect is 2 pennies for every £1 you spend on qualifying products.
    2. You will only earn Pretty Pennies on every full pound that is spent, that is for a £3.99 product you will only earn 6 Pretty Pennies.
    3. Pretty Pennies are earned on a product by product basis; that is if you buy 3 products at £9.99 you will earn 3 lots of 18 Pretty Pennies totalling 54 Pretty Pennies not on the basket total of £29.97 totalling 58 Pretty Pennies.
    4. The number of Pretty Pennies earned will be stated on the basket page.
    5. If you choose to purchase in a currency other than GBP, Pretty Pennies will be earned and redeemed at the GBP equivalent price*: that is they are still earned at the rate of 2 Pretty Pennies per £1 spend and equivalent to 0.01p. *this is not affected by the daily exchange rate.
    6. Pretty Pennies cannot be earned on Sample Sets (Try Before You Buy Sets) or delivery charges.
    7. Pretty Pennies are only issued on new sales and will not be applied to past purchases.
    8. Pretty Pennies will show as pending when your order is confirmed. Once the corresponding order has been dispatched they will be confirmed and available to use, they cannot be used until the corresponding order has been dispatched.
    9. Pretty Pennies are valid for 1 year from the last time that any pennies were earned or spent on the corresponding account.
    10. During online Pretty Pennies promotions, existing Pretty Pennies promotions will not be multiplied.
    11. Escentual reserves the right to withdraw any Pretty Pennies promotions and/or offers at anytime without notice.
    12. If you refer a friend using our “Recommend a Friend” scheme you will earn an additional 50 Pretty Pennies, providing the correct link is used and that friend is a new customer and goes on to purchase with Escentual using the link given. Please note that Pretty Pennies earned from the “Recommend a Friend” scheme may take up to 30 days to be approved.
    13. Please note due to a minority of people abusing our review scheme, from the 5th March 2014 we are no longer offering pretty pennies in return for product reviews.
  3. Spending Escentual Pretty Pennies

    1. 1 Pretty Penny is worth 1 Penny to spend on products. Pretty Pennies have no actual cash value and we will not exchange Pretty Pennies for cash. The scheme is non-transferable.
    2. Pretty Pennies cannot be used against gift vouchers, Sample Sets (Try Before You Buy Sets) or delivery charges.
    3. Pretty Pennies cannot be spent until they are confirmed, that is once the corresponding order has been dispatched.
    4. Pretty Pennies are not automatically discounted from the basket. The customer can choose how many Pretty Pennies you wish to redeem against the value of an order, once the order has been placed this cannot be amended.
    5. You do not have to have enough Pretty Pennies to cover the cost of an item; that is you can make a partial payment with Pretty Pennies towards a product; the remaining cost of an item will have to be paid before the product is dispatched.
    6. Pretty Pennies are valid for 1 year from the last time that any pennies were earned or spent on the corresponding account.
    7. Escentual reserve the right to substitute or remove products that are available for Pretty Pennies collection and redemption without notice.
    8. Spending Pretty Pennies may be subject to network availability.
    9. Pretty Pennies are only available to spend on Escentual.com.
    10. Pretty Pennies redeemed do not count towards free delivery, this only applies to cash purchases.
  4. Returning/ Refunding of Goods

    1. If you return a product for a refund, the number of Pretty Pennies collected during the transaction will be deducted from your Escentual account.
    2. If you return a product for a refund and have spent the Pretty Pennies earned while purchasing the product and have no remaining Pretty Pennies in your account, you will be refunded for the value of the product minus the value of the Pretty Pennies earned on that product, with each Pretty Penny being equivalent to 1p.
    3. If you return a product that has been purchased completely using Pretty Pennies, your account will be credited with the value of the Pretty Pennies used for the purchase. No cash refund will be given in these circumstances.
    4. If you return a product that has been purchased partially using Pretty Pennies, you will be refunded for the amount paid for using cash and your account will be credited with the value of the Pretty Pennies used for the purchase. No cash refund will be given where Pretty Pennies have been used to purchase a product.
    5. If a refund is issued on a product the number of Pretty Pennies collected during the transaction will be deducted from your Escentual account.
    6. If a refund is issued and you have spent the Pretty Pennies earned while purchasing the product and have no remaining Pretty Pennies in your account, you will be refunded for the value of the product minus the value of the Pretty Pennies earned on that product, with each Pretty Penny being equivalent to 1p.
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