Here you'll find lots of useful information about Escentual's Customer Services
You can contact customer services Mon - Fri, 9am - 10.30pm and Sun 11am - 7pm GMT.
Call: +44(0)800 0470163 or +44 (0)2920 008844
For more contact details, and our query form, click on ourpage
Delivery and Shipping
Full details of our delivery options, costs, times and restrictions
How do I return a product
Full details of our no-quibble returns policy, plus terms and conditions for our returns policy.
Frequently asked questions
Here you'll find a list of our most frequently asked questions. Check here first if you have any queries about your order.
We'll happily gift wrap your order for free.