Here you'll find lots of useful information about Escentual's Customer Services
Festive Period Opening Hours
Please find our opening hours over the festive period below, we will not be able to answer any phone calls out side of our opening hours and we will do our utmost to get all emails answered on the next open day (please note that there may be a backlog depending on the number of emails we receive out of office hours and there may be a slight delay). We thank you for your patience during this time.
|23rd December 2014||9am - 1pm|
|24th December 2014||Closed|
|25th December 2014||Closed|
|26th December 2014||Closed|
|27th December 2014||Closed|
|28th December 2014||Closed|
|29th December 2014||9.30am - 5.30pm|
|30th December 2014||9.30am - 5.30pm|
|31st December 2014||9.30am - 1pm|
|1st January 2015||Closed|
|2nd January 2015||9.30am - 5.30pm|
|3rd January 2015||Closed|
|4th January 2015||Closed|
|5th January 2015||Normal Service Resumed|
You can contact customer services Mon - Fri, 9.30am - 5.30pm GMT Monday - Friday (excluding UK bank holidays).
Call: +44(0)800 0470163 or +44 (0)2920 008844
For more contact details, and our query form, click on ourpage
Delivery and Shipping
Full details of our delivery options, costs, times and restrictions
How do I return a product
Full details of our no-quibble returns policy, plus terms and conditions for our returns policy.
Frequently asked questions
Here you'll find a list of our most frequently asked questions. Check here first if you have any queries about your order.
We'll happily gift wrap your order for free.