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About Escentual:

Have a passion for beauty? Then you belong at Escentual! Retailing online since 2000, Escentual is the home of the world’s most coveted premium brands, with a carefully curated mix that brings the best in beauty to the fingertips of our customers. We’re seriously passionate about creating an enhanced customer experience, with incredible service, innovation and integrity at the heart of everything that we do.

In response to strong growth, we’re looking for talented individuals to join the wonderful, hardworking team based at our Cardiff head office and fulfilment centre, with excellent career progression available to those that seek to maximise their opportunities. So if you’re motivated, creative, enthusiastic and you’ve got a thing for attention to detail, we’d love to hear from you!

Available jobs:

IT Project Manager

40 hours a week
Monday – Friday 9am – 6pm
Salary: Competitive - dependent upon the experience and skill of the applicant

This will be a key role within the organisation, working to enhance our Magento website to improve conversions, increase revenue and offer enhanced features. The role also involves developing our back end, including our operational systems and processes, to ensure improved efficiency, reduced costs and accuracy.

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Main responsibilities:
  • The management of internal and external resources to deliver agile development of weekly sprints
  • The development of intuitive systems and role based processes
  • Ensuring adequate quality of code, tests, documentation and the end product
The ideal candidate:
  • The ideal fit for this role will be a well-practised IT professional with at least 5 years experience in the field
  • You will have expensive expertise in programming and agile software development, with experience managing both internal and external development teams
  • Great interpersonal skills are important, as you’ll be working with all members of the wider team to translate requirements and prioritise commercially important development
  • E-retail, fulfilment and distribution expertise is an advantage
  • UI and UX experience will be beneficial

Front End Developer (x2)

40 hours a week
Monday – Friday 9am – 6pm
Salary: Competitive - dependent upon the experience and skill of the applicant

Two experienced Magento front end web developers are required to form part of a new web development team. You will work with our design team and the web development team to implement new features, designs and content for a Magento e-commerce website and a Wordpress blog.

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Main responsibilities:
  • Development of our Magento website and Wordpress blog
  • Implementation of new features, designs and content
  • Implementation of responsive website design
  • Improvements to help optimise conversion rates
  • Implementation of promotional content and email campaigns
The ideal candidate:
  • 3 years commercial experience in front end web development, including 1 year of experience with Magento
  • Proficient in object oriented PHP
  • Skillset to include Javascript (jQuery, Prototype), HTML5 & CSS3 ,RWD and SASS Foundation or similar CSS framework
  • Ability to work to a coding standard
  • High attention to detail is key
  • Excellent written and verbal communication skills

Back End Developer (x2)

40 hours a week
Monday – Friday 9am – 6pm
Salary: Competitive - dependent upon the experience and skill of the applicant

Two experienced PHP back end developers are required to form part of a new web development team. You will be responsible for developing new features, integrations, and improvements to our website and operational systems.

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Main responsibilities:
  • Development of our Magento website and Wordpress blog
  • Implementation of new features, designs and content
  • Implementation of responsive website design
  • Improvements to help optimise conversion rates
  • Implementation of promotional content and email campaigns
The ideal candidate:
  • 3 years commercial experience in front end web development, including 1 year of experience with Magento
  • Proficient in object oriented PHP
  • Skill set to include Javascript (jQuery, Prototype), HTML5 & CSS3 ,RWD and SASS Foundation or similar CSS framework
  • Ability to work to a coding standard
  • High attention to detail is key
  • Excellent written and verbal communication skills

Admin, Finance & Accounting Manager

Employment hours flexible minimum 20 hours per week
Monday – Friday preferred 9am - 1.30pm but flexible
Salary: Competitive*


We’re looking for a highly-qualified, experienced and multi-skilled Admin, Finance & Accounting Manager to work closely with Chairman Raj K Aggarwal OBE DL FRPharmS. As well as scrutiny over the financial and accounting needs of the business, this varied role will also include general office management, HR and executive assistant duties to Raj K Aggarwal and the SMT.

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Main responsibilities:
  • To effectively manage the financial department (including payroll, tax)
  • To identify and drive savings that will benefit the size and scale of the business
  • To provide analysis and give strategic input
  • To work with the IT Project Manager to implement effective connected ERP and end to end accounting systems
  • General HR, office management and executive assistant responsibilities
The ideal candidate:
  • A professional with financial and management experience
  • Should be a flexible individual who can work in the areas of finance, HR, office management and executive assistance concurrently
  • Possesses a high level of scrutiny, and will be dynamic and ambitious
  • Should be confident to challenge those around them at all levels of the business, including internal and external stakeholders
  • This role may suit somebody who is seeking flexible working hours

Finance & Administration Assistant

40 hours a week
Monday – Friday 9am - 6pm
Salary: £17,500* per annum


We’re looking for an efficient, dedicated and meticulous Finance & Administration Assistant to enhance our finance department. Supplementary to our external accountants and auditors, the ideal candidate will be an important internal finance and admin resource, helping to develop, implement and maintain robust, accurate and fully transparent processes and procedures. This role would be ideal for a recent graduate looking to make an impact, grow and progress, reporting to the Chairman Raj J Aggarwal OBE DL FRPharmS and the Senior Management Team, including CEO Rakesh Aggarwal and line managers in both finance and admin.

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Main responsibilities:
  • Support the organisation’s financial planning and administration processes
  • Maintaining the accounts so that they are complete, accurate and up to date
  • Daily reconciliation of accounts with other records including bank statements
  • Supervise sales and purchase invoices
  • Prepare VAT and other statutory returns (in liaison with internal and external experts, consultants and accountants)
  • Liaise with external accountants and other support services (e.g. Sage Support, HSBC) to resolve day to day problems
  • Produce periodic reports (e.g. turnover, profit and loss, balance sheet and cash flow forecasts) to assist the financial management of the business
  • Prepare forecasts and projections drawing on business activity projections and historic accounting data
  • Work with the group Chairman, SMT and line managers to support systems for monitoring project progress, project costing, etc.
  • Assist in the planning and costing of commissions and tenders
  • You will receive training and be introduced to other areas of the business such as operational, customer service & marketing so that you can aid relieve pressures and support others. We pride ourselves on our flexibility; of the staff and their response to new challenges, and of the organisation in accommodating a diverse and dynamic team.
The ideal candidate:
  • AAT qualified or equivalent
  • GCSE (or equivalent) Maths and English grade B or above
  • ACCA full/part qualified or similar CIMA, or any other professional modules as part of university degree
  • Experience of accounts and book keeping, preferably using Sage Line 50
  • Will be a self-starter, good at independently identifying problems and developing solutions, analysis and implementation
  • Will have experience of HSBC net for both UK and international transactions, reconciling bank data with accounts information and developing and designing new reports to highlight anomalies and discrepancies
  • Skill set to include, Microsoft Office Suite, Electronic file management and Experience working with a mid-sized ERP
  • Investigative and tenacious character that is not satisfied until all details are explained
  • Ability to work effectively and courteously with others via telephone and in person
  • Good personal organisation and effective time management
  • Ability to work in a time charged or project based environment

PA / Executive Assistant to CEO

Part Time (25 hours a week)
Monday – Friday 10:30am - 3:30pm
Salary: £12,500* per annum


We have an exciting opportunity for an upbeat, confident and organised PA to provide organisational support and act as the right-hand assistant to CEO Rakesh Aggarwal and the Senior Management Team of Escentual. The ideal candidate will take immense pride in all areas of their role, whether hosting meetings, receiving visitors or running personal errands.


The successful PA will be warm, hospitable and well presented, ideally with solid PA experience from fashion, beauty, luxury or PR. This is a varied role that requires the utmost discretion, the ability to manage personal and commercial matters, solid organisational skills the ability to work under pressure in a fast paced and demanding environment.

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Main responsibilities:
  • Extensive diary management, including organising meetings and telephone calls
  • Acting as the first point of contact for all calls and emails, both commercial and personal
  • Processing expenses and organising commercial and personal payments, to include both regular and ad hoc personal bills for Rakesh Aggarwal and his family
  • Personal errands for Rakesh Aggarwal and his family
  • Produce presentations, spreadsheets and executive summary documents
  • Organising commercial, personal and family paperwork
  • Undertake ad hoc projects/events as requested
  • General office and administrative duties
The ideal candidate:
  • This role is ideally suited to an individual who is highly articulate and personable with excellent written and verbal skills
  • You will be a highly discreet person, will an ability to manage both personal and commercial matters
  • You will be able to work under pressure in a fast paced and demanding environment
  • A passion for beauty and style is highly desirable
  • Experience within the beauty, fashion or luxury goods sectors will be beneficial
  • A full UK driving license is preferred

Operations Manager

Full Time (40 hours a week)
Monday – Friday, 11am – 11pm (shifts 11am-8pm, 2pm-11pm), Sunday 10am-7pm. 5 8hr shifts per week
Salary: Starting £19,500 moving to £23,000 following training period*


Are you a solutions-driven individual who enjoys problem solving? Do you want to be recognised and rewarded for those qualities? We’re recruiting for an Operations Manager, whose role will be integral to the continued success and growth of the company. The role sits within a team of 5 Operations Managers who have strategic input into how the business moves forward. Everyone in our business has a voice, and this role would suit someone keen to work collectively, who is more focused on innovation than hierarchy.

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Main responsibilities:
  • Managing and developing team members, monitoring performance and encouraging high
  • standards of work
  • Reviewing strategic goals and developing these into action plans. Assessing these plans against set targets
  • Developing relationships with individuals at all levels, including team members, managers and external contacts
  • Designing, implementing and maintaining Standard Operating Procedures and KPIs
  • Ensure all orders completed at end of day, resolving any anomalies
  • Manage invoice queries, postal claims, ad hoc parcels and pallet shipments
  • Maintain high levels of health and safety throughout building and on grounds
  • Maintain building upkeep, upgrades and repairs
  • Managing stock allocation and discrepancies
  • Be available for a mix of day and evening shifts as required
The ideal candidate:
  • Proactive, with a strong work ethic
  • Good computer skills and a willingness to work with new technologies are essential
  • Excellent supervisory and management skills
  • An analytical approach, with excellent problem solving skills and high attention to detail
  • Good accuracy and numeracy
  • Solid and up-to-date understanding of processes and management within the Supply Chain industry
  • High degree of self-motivation
  • Enthusiastic, flexible team player
  • Strong communication and influencing skills

Operations Administrator

Full Time (40 hours a week)
Monday – Friday, 9am – 6pm
Salary: £17,500*


Our Operations Team has an opening for a motivated and well-organised Supply Chain / Goods In administrator to manage incoming goods, maintain Standard Operating Procedures and boost the performance of the department. This role involves a good degree of relationship-building, the management of large orders, working with the Goods-In department to ensure it runs smoothly and efficiently in line with the rest of the Operations Team.

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Main responsibilities:
  • Managing stock and discrepancies
  • Developing relationships with both internal and external customers
  • Designing, implementing and maintaining Standard Operating Procedures and monitoring KPIs
  • Ensure all orders completed at the end of the day, resolving any anomalies
  • Manage invoice queries, postal claims, ad hoc parcels and pallet shipments
  • Assist the Warehouse Manager as and when required
The ideal candidate:
  • Proactive, with a strong work ethic
  • An analytical approach, with excellent problem solving skills and high attention to detail
  • Good accuracy and numeracy
  • Solid and up-to-date understanding of processes and management within the Supply Chain industry
  • High degree of self-motivation
  • Enthusiastic, flexible team player
  • Good MS Office skills, particularly in Excel is essential
  • Strong communication and influencing skills
  • Experience of an e-commerce environment would be a distinct advantage

Operations Operatives (numerous required)

Minimum 32 hours a week (shifts of between 4 - 8 hours)
Hours of business: Monday – Friday 11am – 11pm, and Sunday 10am – 7pm
£7.50 per hour


We’re looking for a number of self-starting, flexible and methodical Operations Operatives to work in our busy fulfilment centre based in Cardiff. The role involves all aspects of picking and packing the orders that leave the centre, including receiving goods, storing items, picking orders and packing the orders to be sent out to our ever-growing base of customers.

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Main responsibilities:
  • Ensuring all orders that leave the fulfilment centre are well-packaged and dispatched in good time
  • Picking the orders from the shelves in a methodical way, ensuring all items are present and correct
  • Storing items that are delivered to the fulfilment centre according to the set processes in place
  • Keeping the fulfilment centre tidy and well-organised at all times
  • Ad hoc tasks as requested by the Operations Managers and Team Leaders
The ideal candidate:
  • Reliable, a hard worker and dedicated to getting the job done well and in good time
  • Attention to detail is very important, as is the ability to follow set processes carefully and methodically
  • Professional, enthusiastic and positive conduct, as you’ll be working within a large and varied team
  • Motivated to achieve and exceed goals

How to apply:

For all jobs listed above please apply via email with your CV and covering letter explaining which role you are interested in and why you’d like to join us at Escentual, and what extra you can add to the fabulous team. Email: join.us@escentual.com

  • *Salaries are indicative, and will be competitive and dependent upon the experience and skill of the applicant
  • 28 days holiday (including statutory bank holidays)
  • Paid monthly on 27th by BACS
  • NEST statutory contributory pension provided
  • We are an equal opportunities employer
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