We collect information when you register at the
store and during the purchase process. This information includes
your name, address, email, credit card information and shopper
preferences. This information is stored on secure servers, and can
only be accessed by escentual employees.
Cookies
Usage of Cookies on Escentual.com
Escentual.com use cookies to improve your site visit, and allow us
to personalise your shopping experience. Below are the occasions
we'll use cookies:
o Browsing - cookies help the site to
remember settings for sorting and filtering products, and which
products you've looked at previously
o Shopping - cookies allow you to add
items to your basket - and return to them later
o Logging in - cookie enable you to log
into our website, to store settings of past purchases etc
o Reviews - to allow you to write
product reviews once logged into the site
o Sharing - cookies may also be used if
you wish to share a product or a page via Facebook, Twitter etc.
The cookies enable you to link through to your other external
accounts
o Site usage - we also use cookies to
give us data such as how many visitors we've had on our website,
which products were viewed most, how you found our website etc.
This provides us with useful data to improve the experience of our
website. All of this data is stored anonymously.
Our cookies expire when you have finished your shopping with us, or
7 days after you log out (if you have an account).
Cookie from External sites:
External sites may also leave cookies to help track your journey.
For example if you have visited from a voucher code or cashback
site cookies enable you to claim an offer or cashback that was
promised. Also we may pay third parties to advertise
Escentual.com on their website or search engines, cookie allow them
to track a click on their advert, so they can work out their
advertising costs. These cookies may remain on your computer for up
to 60 days.
Usage of Cookies on Escentual.com
Escentual.com use cookies to improve your site visit, and
allow us to personalise your shopping experience. Below are the
occasions we'll use cookies:
o Browsing - to
help the site to remember settings for sorting and filtering
products, and which products you've looked at previously (Cookie
name: PHPSESSID)
o Shopping - to
allow you to add items to your basket - and return to them
later (Cookie name: PHPSESSID)
o Logging in - to
enable you to log into our website, to store settings of past
purchases etc (Cookie name: PHPSESSID)
o Reviews - to
allow you to write product reviews once logged into the site
(Cookie names: BIGipServerprod-c5c-prr-http,
bvgacefRatingsAndReviews, bvReturnPosition, ARPTH, token)
o Sharing -
cookies may also be used if you wish to share a product or a page
via Facebook, Twitter etc. The cookies enable you to link through
to your other external accounts (Cookie names: uit, uid, loc,
user_segment, uid, uvc, psc, di, bt, dt, ssc, dbm, uss,
ups, _atuvc)
_atuvc
o Site usage - we
also use cookies to give us data such as how many visitors we've
had on our website, which products were viewed most, how you found
our website etc. This provides us with useful data to improve the
experience of our website. All of this data is stored anonymously.
(Cookie names: __utma, __utmb, __utmc, __utmv, __utmx,
__utmz)
__utma, __utmb, __utmc, __utmv, __utmx, __utmz
__utma, __utmb, __utmc, __utmv, __utmx, __utmz
Our cookies expire when you have finished your shopping with
us, or 7 days after you log out (if you have an account).
Cookie from External sites:
External sites may also leave cookies to help track your
journey. For example if you have visited from a voucher code or
cashback site, cookies enable you to claim an offer or cashback
that was promised. We may pay third parties to advertise
Escentual.com on their website or search engines, cookie allow them
to track a click on their advert, so we can pay them accordingly.
These cookies may remain on your computer for up to 60 days.
(Example Cookie names: ckid, mtrs, googid, ABTst,
mt_awin-2991-100-uk, cksession, mttgt, uip, tc, uuid, lsa, ccv2,
BX, VISITOR_INFO1_LIVE, use_hitbox, NID, PREF, test_cookie)
Disclosure of Information to third
parties
As mentioned above, we may provide
anonymous data by cookies, profiles and shopper
preferences information to third parties who are affiliated with
our site. We promise never to provide our customers' personal
information to these third parties. We never share or sell any
customer information such as email addresses etc to any third party
company.
Security
We will take appropriate steps to protect your
privacy. Whenever you provide any sensitive information to us (for
example, a credit card number), we will take all reasonable steps
to protect it. We will also take reasonable security measures to
protect your personal information in storage. Credit card numbers
are used only for payment processing and are not used for marketing
purposes.
Additional Information
There are occasions where we may ask for
additional information. We do this to be able to better understand
your needs and provide additional services to our customers that
may be of value. In addition, we may keep information regarding
your communications with us such as emails and customer
feedbacks.
Questions
We welcome any comments, questions or queries you
may have on this privacy statement. Due to the rapidly evolving
technologies on the Internet, we may occasionally update this
security and privacy statement. Questions regarding this statement
should be directly emailed to privacy@escentual.co.uk or by
post to: Escentual, 63-67 Wellfield Road, Cardiff, CF24
3PA
