Privacy

We collect information when you register at the store and during the purchase process. This information includes your name, address, email, credit card information and shopper preferences. This information is stored on secure servers, and can only be accessed by escentual employees.

Cookies

We collect some shopper information through the use of cookies. Cookies are used to help us collect basket information as you select items for purchase. Cookies from our service can only be read by our service.

Disclosure of Information to third parties

We may provide anonymous order information obtained by cookies, profiles and shopper preferences information (or a subset of such information) to third parties who are affiliated with our site, or provide services to us. We promise never to provide our customers' personal information to these third parties.

Security

We will take appropriate steps to protect your privacy. Whenever you provide any sensitive information to us (for example, a credit card number), we will take all reasonable steps to protect it. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not used for marketing purposes.

Additional Information

There are occasions where we may ask for additional information. We do this to be able to better understand your needs and provide additional services to our customers that may be of value. In addition, we may keep information regarding your communications with us such as emails and customer feedbacks.

Questions

We welcome any comments, questions or queries you may have on this privacy statement. Due to the rapidly evolving technologies on the Internet, we may occasionally update this security and privacy statement. Questions regarding this statement should be directly emailed to privacy@escentual.co.uk or by post to: Escentual, 63-67 Wellfield Road, Cardiff, CF24 3PA