Escentual.com is hosted on a dedicated server in a secure datacentre in Cardiff Bay, protected from both physical and technological threats by the highest standards of security.
All of our web and database servers are firewalled off from the internet according to carefully designed security policies, allowing only the access that customers need in order to make use of our services.
All sensitive data - personal and financial details, for example - is encrypted to at least industry standard (256 bit AES where possible).
Escentual is fully PCI-certified. Web-based orders are handled by our universally respected payment gateway, CreditCall - your bank details need never go through our own systems. Telephone orders are handled on an extra-secure sector of the network, purposefully secured even from our own systems. We also, as part of the PCI certification, subject our entire system to regular scans to ensure that they are secure and safe for you to put your trust in, even for the short period of time for which we need them.
To finally ensure the security of our customers' details, we make a deliberate choice never to store credit or debit card details on our servers.
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