Escentual has 4 fully trained beauty therapists on hand to answer our customer's cosmetics and skincare queries; all 4 therapists are fully trained by www.clarins.co.uk and www.dior.com. Also we have perfumery assistants who are trained to help choose appropriate products and gifts from our extensive collection. All our staff can be contacted by either telephone, fax, email or by using our instant chat facility.
Site membership, which is free, has the advantage of being able to enjoy our exclusive offers, track the progress of their orders, view previous orders and wish lists and receive samples and previews of the latest beauty must haves.
We combine the convenience of online shopping with the service of a specialist perfumery and beauty studio, aiming to keep our customers happy at all times emphasising Quality, Service and Satisfaction.