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About Escentual

Quality, Service and Satisfaction

Established in 2000, is the Premier Beauty Destination.

We pride ourselves on being a close-knit business that cares. Although we’re one of the UK's leading online beauty retailers, we’re also one of Wales's best-kept secrets.

For over 20 years, we’ve innovated and curated with the world’s most luxury brands. But, what makes us different is our people; everyone’s talents and experiences make us who we are: unique.

We relate to our customers by offering a more human approach, and we're just like you: we want quality, service and satisfaction - three of our CEO, Rakesh’s Grandfather’s values that remain true to our business all these years later.



Our customers are our world. We strive to exceed expectations with our customer service by offering speedy delivery times, fantastic communication across all channels, and an enjoyable shopping experience. We love to hear what you think of us, our products and our service, so why not review products that you've tried, and give a 'Like' to the products that you'd love to get your hands on!

Read our reviews


Our Milestones

Escentual Milestones Timeline 2000 - 2005 Escentual Milestones Timeline 2006 - 2010 Escentual Milestones Timeline 2011 - 2013 Escentual Milestones Timeline 2014 - 2016 Escentual Milestones Timeline 2019 - 2020

Our Heritage

As the online division of the Central Pharmacy and Perfumery and Clarins Gold Star Beauty Studio in Cardiff, we combine the convenience of online shopping with the excellent service of a specialist perfumery and beauty studio. We have a wealth of industry knowledge, with perfume experts and beauty therapists (fully trained by Clarins and Dior) on hand to answer our customers' cosmetics and skincare queries.

Find out more about the Aggarwal group of companies:

Our Pharmacy, Perfumery and Salon:

Take a 360 tour of our store

Take a 360 tour of our Clarins Gold Salon


Contact Us

All our staff can be contacted by telephone or email - so if you have any queries, please contact us .

You can also join in the conversation:


Registered Address

Escentual is a trading name of Central Pharmacy, Perfumery and Clarins Gold Salon and operates from registered pharmacy premises at:

Central Pharmacy
63-67 Wellfield Road
CF24 3PA
United Kingdom

Monday - Friday 8:30am-5:00pm
Sunday 11:00am-7:00pm

Tel: 44(0) 2920 008844 (Standard line charges)

Registration Details

Registration information on our Pharmacists and the Pharmacy can be obtained by clicking the on following links:

Central Pharmacy:  Royal Pharmaceutical Society of Great Britain (RPSGB) GPhC Pharmacy Premises Registration Number 1043751

What is this?

Superintendent Pharmacist:  Raj Aggarwal OBE DL BPharm MRPharmS GPhC Pharmacist Registration Number 2018954

Owner: R.K. Aggarwal Ltd

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