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Promotional Terms and Conditions

Promotional Terms and Conditions

Free Gifts

The gift on offer is correct at time going to print. Gifts are limited in quantity and Escentual reserve the right to remove the offer once the gift has run out. In order to qualify for the gift customers must meet the minimum purchase requirements stipulated on the offer.

Once the free gift has run out, the offer will be removed from the website.

If a customer for any reason decides to return the qualifying product, the free gift must also be returned.


Discount codes

Where discounts on a brand or products are offered via a discount code, the customer must have the relevant code at time of purchase. If the customer does not have the code at time of purchase, then the discount is not applicable. Some discount codes will have limited use. Once the usage limit has been reached, the offer will be withdrawn, and the code will no longer work. The code will only apply a discount to the brand detailed in the offer.

Escentual are not able to retrospectively apply the discount code once a purchase has been made. The code is only applicable on the day of the offer, and will not work after the offer has closed.

The discount code will not apply to any delivery charges.


Free Orgasms For National Orgasm Day with Vella Pleasure Serum.

  • This offer is valid for customers who enter the code "ORGASMSAREESCENTUAL" on our website during the specified time period.
  • The offer starts at 12:01am on Monday, July 31st, 2023, and ends at midnight on July 31st, 2023. Any entries outside this time frame will not be eligible for the offer.
  • Each customer is eligible for one free Vella Women's Pleasure Serum Single Use Sachet 1.5ml worth £7.00 (per order).
  • The voucher code can only be used once per customer. Multiple voucher codes cannot be used simultaneously.
  • This offer is only eligible for orders shipped to the UK & only valid on 2-day and standard shipping (excludes 1-day shipping).
  • This offer is only available for customers residing within the UK.
  • The sample provided as part of this offer is not refundable or redeemable for cash, or from the Money Back Guarantee promotion
  • This offer is available while stock lasts. We reserve the right to discontinue the offer at any time without prior notice.
  • The offer is open to customers aged 18 years or older.
  • This offer cannot be combined with any other discounts, promotions, or offers unless otherwise stated.
  • By participating in this offer, customers agree to receive marketing communications from us. Customers can unsubscribe from these communications at any time.
  • We reserve the right to cancel or refuse any orders if we suspect fraudulent activity or a violation of these terms and conditions.
  • We are not responsible for any technical issues or disruptions that may occur during the redemption process.
  • We reserve the right to amend or modify these terms and conditions at any time without prior notice. The updated terms will be posted on our website.
  • If customers have any questions or inquiries regarding the offer or any other discounts or promotional codes on the site, they can contact us by email at
  • Please note that it's important to consult with legal professionals or advisors to ensure the terms and conditions comply with applicable laws and regulations in your jurisdiction.


Prize Draws (including Facebook, Twitter and Blog)

  • Winner will be picked at random and Escentual's decision regarding who has won the prize draw is final and no discussions will be entered into.
  • Prize winners will be either be contacted via email, or announced on Escentual's Facebook page and Twitter account
  • If the prize winner does not respond to Escentual's email with their address within one week, Escentual reserves the right to withdraw the prize offer.
  • The prizes will be the products we are describing, no exchange or substitution is available.
  • Escentual takes no responsibility for incorrect delivery addresses, prizes that are not called for at the post office, and prizes that are damaged or lost in the post.
  • Escentual reserve the right to exclude any entrant if they feel they are abusing the competition or any of its rules.
  • Escentual reserve the right to withdraw the competition at any time if it feels that the competition is being abused or for any other reason.
  • One entry per person (based on IP address). Automated entries will be disqualified.
  • No employee or supplier of Escentual is allowed to enter.
  • Escentual reserves the right to amend these rules at any time.
  • General Terms & Conditions apply.


Clarins Double Serum Eye Instagram Giveaway

  • This promotion is open to all residents in the United Kingdom and the Republic of Ireland. Promotional period: The entry period for the competition commences 2nd September to 9th September at 23.59pm.
  • Five winners will be chosen in total in a random drawing by the retailer and partnered influencer to win a prize.
  • Each winner will be chosen from @escentual's Instagram comments to win one Clarins Double Serum Eye.
  • Prizes are non-transferable, non-refundable, and there is no cash alternative.
  • Winner notification: The winner will be notified via Instagram direct message.
  • Prizes will be delivered within 28 days of prize acceptance and delivery address confirmation.

Birthday Discount Promotion

  • The voucher code is redeemable against any purchases.
  • The discount is only redeemable against products within the basket - it will not work against shipping costs.
  • Only one code can be used at time.
  • The code is valid for 30 days from the date of issue.
  • Codes cannot be applied retrospectively if an order has already been placed.
  • The code may not be compatible with any cashback websites (your cashback provider may not pay out your cash-back if this voucher is also used).



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