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Promotional Terms and Conditions

Promotional Terms and Conditions

Free Gifts

The gift on offer is correct at time going to print. Gifts are limited in quantity and Escentual reserve the right to remove the offer once the gift has run out. In order to qualify for the gift customers must meet the minimum purchase requirements stipulated on the offer.

Once the free gift has run out, the offer will be removed from the website.

If a customer for any reason decides to return the qualifying product, the free gift must also be returned.


Discount codes

Where discounts on a brand or products are offered via a discount code, the customer must have the relevant code at time of purchase. If the customer does not have the code at time of purchase, then the discount is not applicable. Some discount codes will have limited use. Once the usage limit has been reached, the offer will be withdrawn, and the code will no longer work. The code will only apply a discount to the brand detailed in the offer.

Escentual are not able to retrospectively apply the discount code once a purchase has been made. The code is only applicable on the day of the offer, and will not work after the offer has closed.

The discount code will not apply to any delivery charges.


Prize Draws (including Facebook, Twitter and Blog)

  • Winner will be picked at random and Escentual's decision regarding who has won the prize draw is final and no discussions will be entered into.
  • Prize winners will be either be contacted via email, or announced on Escentual's Facebook page and Twitter account
  • If the prize winner does not respond to Escentual's email with their address within one week, Escentual reserves the right to withdraw the prize offer.
  • The prizes will be the products we are describing, no exchange or substitution is available.
  • Escentual takes no responsibility for incorrect delivery addresses, prizes that are not called for at the post office, and prizes that are damaged or lost in the post.
  • Escentual reserve the right to exclude any entrant if they feel they are abusing the competition or any of its rules.
  • Escentual reserve the right to withdraw the competition at any time if it feels that the competition is being abused or for any other reason.
  • One entry per person (based on IP address). Automated entries will be disqualified.
  • No employee or supplier of Escentual is allowed to enter.
  • Escentual reserves the right to amend these rules at any time.
  • General Terms & Conditions apply.

Birthday Discount Promotion

  • The voucher code is redeemable against any purchases.
  • The discount is only redeemable against products within the basket - it will not work against shipping costs.
  • Only one code can be used at time.
  • The code is valid for 30 days from the date of issue.
  • Codes cannot be applied retrospectively if an order has already been placed.
  • The code may not be compatible with any cashback websites (your cashback provider may not pay out your cash-back if this voucher is also used).



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