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Help & Advice

Contact Us

On this page you can find several ways to get in contact with our customer advisors, using the form below, via telephone, email or via post. We are happy to help with any product advice, order information, account queries or anything else!

If you are contacting us regarding an order please make sure you have your order number to hand and then we can process your request efficiently.

Use the below form to contact our customer advisors, please include as much information as you can so that we can help you quickly and efficiently.

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Telephone

Tel: 44(0) 2920 008844

Monday - Friday 8:30am-5:00pm
Sunday 11:00am-7:00pm

Email

General Queries: customerservice@escentual.com

Website Feedback: website@escentual.com

Marketing & PR: marketing@escentual.com

Mail Address

Escentual
63-67 Wellfield Road
Roath
Cardiff
CF24 3PA
United Kingdom

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