Contact Us
On this page you can find several ways to get in contact with us, using the form below, via telephone, email or via post.
If you are contacting us regarding an order please make sure you have your order number to hand and then we can process your request efficiently.
Use the below form to contact our customer service team, please include as much information as you can so that we can help you quickly and efficiently.
Telephone
Tel: 0800 0470163 or +44 (0)2920 008844
Monday - Friday 8:30am-5:00pm
Sunday 10:30am-7:00pm
General Queries: customerservice@escentual.com
Website Feedback: website@escentual.com
Marketing & PR: marketing@escentual.com
Mail Address
Escentual
63-67 Wellfield Road
Roath
Cardiff
CF24 3PA
United Kingdom