FREE! UK Delivery over £30
Help & Advice

Jobs and Careers

About Escentual:

Escentual provides its worldwide customers luxurious beauty products in the fast-moving world of e-retail. We’re seriously passionate about creating an enhanced customer experience, with incredible service, innovation with integrity at the heart of everything we do.

Although the Company grows year on year it still has that family feel for all its employees. We often have an 'all hands-on deck' approach to project development, where everyone’s opinions are valued as we are all purchasers of beauty products! Due to this we all work collaboratively, there’s a great team spirit and we actively seek out your ideas on innovation! You will be part of a very passionate team with the autonomy and influence to really see how your role personally impacts the business.

We look for talented, creative and highly motivated individuals to join our hardworking team in Cardiff. In return for your hard work and commitment, we offer excellent career progression, staff discounts and the opportunity of being part of an exceptional team!

Available jobs:

Head of Development


Please email join.us@escentual.com with your CV and covering letter to apply.

Working closely with the senior management team, this is a unique opportunity for a hands-on technical leader to define the technical road maps required within the Company and implement. Working within LAMP technologies, this role is ideal for a highly experienced developer with experience of people management and who is now seeking the next step in their career.

Previous applicants need not reapply.

Closing Date: 31 Jul 2018

Salary Range: Circa £55,000 dependent on experience

Location: Cardiff, Wales

Click Here for More Information

Who you will work for and with

  • You will report to Rakesh Aggarwal, CEO and the Senior Management Team
  • You will be responsible for a team of Developers and the IT team

What you’ll do

  • You will be growing and leading a team of developers who will be working on a variety of platforms as well as day to day responsibility for the IT Team.
  • Providing technical authority and leadership across the Company
  • Defining and implementing the technical road maps for all the business systems
  • Managing the team throughout the development cycle
  • Taking strategic objectives and translating into projects for the team
  • Coaching and developing the team

What you’ll need: Skills & Behaviours

  • Proven experience of commercial development with the full LAMP technical stack 
  • Experience of working with API’s: REST/SOAP Services 
  • Previous leadership experience within a commercial development team 
  • Exposure to product selection 
  • Understanding of OOP principles 
  • Working knowledge and understanding of PHP5, JavaScript, HTML, SQL and CSS (SASS, ITCSS, BEM)
  • Experience with any of the following frameworks: Zend, CakePHP, Symfony, or Laravel
  • Strong track record of project delivery
  • Experience of managing an Agile team/environment 
  • Ecommerce experience (Magento) is desirable
  • Exposure to backend development and integration would be a distinct advantage
  • An understanding of IT support, networking and servers

Please email join.us@escentual.com with your CV and covering letter to apply.

Full Stack Developer


Please email join.us@escentual.com with your CV and covering letter to apply.

We are looking for a skilled Full Stack Developer, who is able to become a key member of a growing and multi-skilled team and be part of Escentual’s exciting future. You must have a thorough knowledge of the typical PHP stack, and be eager to learn and develop your skills in this area. Reporting to the Head of Development, you will work together to introduce brand new features, and provide critical maintenance to a stack that relies heavily upon engagement and efficiency. You’ll have the opportunity to learn new tech and be encouraged to innovate to ensure our technical stack can scale and remain efficient.

Previous applicants need not reapply.

Closing Date: 31 Jul 2018

Salary Range: circa £30,000 - £35,000 dependent on experience

Location: Cardiff, Wales

Click Here for More Information

Who you will work for and with

  • You will report to the Head of Development
  • You will be part of the Development Team

What you’ll do

  • Deliver development solutions using best practices and provide input on continually improving those practices
  • Build features across our multi-faceted technical stack, featuring both in-house and customer-facing systems.
  • Maintain our systems and provide technical support to ensure optimum stability, security and efficiency.
  • Be an active part of a quickly growing team, through code reviews and supporting other team members in their endeavours.
  • Be willing to think outside the box to provide solutions to common problems found across our codebase.
  • Work within an Agile development process.
  • Learn new technologies and continuously stay ahead in existing technologies
  • Able to work collaboratively in delivering technical excellence

What you’ll need: Skills & Behaviours

  • Excellent knowledge of PHP5, JavaScript, HTML, SQL and Object Oriented Programming.
  • Experience with any of the following frameworks: Zend, CakePHP, Symfony, or Laravel.
  • Practical knowledge of design patterns.
  • Experience using version control in a collaborative coding environment.
  • Self-motivated, eager to learn and develop their skills.
  • Working knowledge of a wide variety of PHP systems.
  • Able to take a sparse specification and build it out
  • Able to take ownership of parts of the system and take the lead on development
  • Have the ability to adapt, provide ideas and present creative solutions to problems
  • Experience of working in a team, coaching and advising team members
  • facilitating communication between parties collaborating across multiple projects.
  • Experience working with Magento is not a firm requirement but will be an advantage to your application.
  • Relish the opportunity to learn, maintain and develop our existing system.

Please email join.us@escentual.com with your CV and covering letter to apply.

Front End Developer


Please email join.us@escentual.com with your CV and covering letter to apply.

We are looking for a capable front-end web developer, ideally with previous e-commerce experience, although this isn’t a deal breaker! The ability to work collaboratively with our design and content teams as well as a willingness to learn is a must. In return you will have the opportunity to work on lots of exciting projects in this dynamic fast-moving environment. Working with our design and development teams to implement new features, designs, content for our Magento e-commerce website and a WordPress blog.

Previous applicants need not reapply.

Closing Date: 31 Jul 2018

Salary Range: up to £25,000 depending on experience

Location: Cardiff, Wales

Click Here for More Information

Who you will work for and with

  • You will report to the Head of Development.
  • You will be part of the Development Team.

What you’ll do

  • Development of our Magento website and WordPress blog.
  • Working with the designer to advise and help form the work (build and create designs).
  • Implementation of new features, designs and content.
  • Improvements to help optimise conversion rates.
  • Implementation of promotional content and email campaigns.

 

What you’ll need: Skills & Behaviours

  • Commercial experience in front end web development, ideally with previous experience with Magento.
  • Skillset to include:

o   Proficient in object-oriented PHP.

o   JavaScript (jQuery, Prototype, vanilla).

o   HTML & CSS (SASS, ITCSS, BEM).

o   Experience of working with photoshop.

  • Previous experience of building sites and user interface experience.
  • Ability to work to a coding standard and produce maintainable code
  • High attention to detail is key.
  • Passionate about creating to a high standard.
  • Logical thinker, problem solver.
  • Previous e-commerce experience would be a distinct advantage.
  • A self-starter.
  • Previous experience of collaborating and working with multidisciplinary teams on projects.
  • Excellent written and verbal communication skills.
  • Please email join.us@escentual.com with your CV and covering letter to apply.

Customer Service Assistant


Please email join.us@escentual.com with your CV and covering letter to apply.

We’re looking for a motivated and personable Customer Service Assistant to join our fabulous and friendly Customer Service team. The customer services team is responsible for delivering customer support by telephone and e-mail, helping to resolve any customer issues and creating a positive customer experience whilst delivering high levels of first time resolution and customer satisfaction.
Previous applicants need not reapply.

Closing Date: 16 Jul 2018

Salary Range: Starting at £17,500* per annum
Shifts: Monday – Friday 9am – 7pm (Shifts 9am-6pm, 10pm-7pm) & Sunday 10am – 7pm
Location: Cardiff, Wales


Click Here for More Information

Who you will work for and with

  • You will report to Nikki Capp and Pat Gore, Customer Service Supervisors.
  • You will work within the Customer Service team.

 

What you’ll do

  • Work collaboratively with fellow team members, other departments and 3rd party suppliers to deliver upbeat, positive and helpful resolution of customer support questions received through e-mail, phone, live web chat and social media.
  • Updating, amending and cancelling of customer orders while retaining accurate records of all customer communication, ensuring all issues are dealt with through back office applications to provide complete traceability.
  • Taking customer orders and processing payments in a confidential and professional manner.
  • Providing customers with updates regarding orders they have with the company.
  • Working with the Customer Service Team to develop and enhance customer experience with first time resolution, delivering best in class practices.
  • Working on delivery issues with carrier partners and where necessary instigating investigations and refunds to customers.
  • The role will involve communicating to customers located in all parts of the world.
  • Ad hoc tasks and projects as determined by the Customer Service Manager, CEO and other managers within the business.

 

What you’ll need: Skills & Behaviours

  • Proven customer service skills within a customer-focused environment (ideally within e-commerce or beauty, but not essential).
  • Excellent written, verbal and numerical skills.
  • Ability to handle calls with non-scripted responses.
  • Hard working team player with a strong work ethic.
  • Clear, concise and professional telephone skills, whilst maintaining a friendly and personable tone.
  • Ability to work to tight deadlines and manage projects independently.
  • Strong computer skills and the ability to learn quickly.
  • Problem solving skills with a keen eye for detail.
  • An appreciation of privacy, customer confidentiality, processing payments and related security procedures.
  • Fluency in additional languages would be advantageous for future business development plans.

Copywriter


Please email join.us@escentual.com with your CV and covering letter to apply.

We have an exciting opportunity for a talented, creative and compelling copywriter to join our content team and help us to bring information about the world’s best beauty products to life across thousands of product, categories and brand pages. You’ll be part of our voice, ensuring that all products on our site are described in an accurate, eloquent and reliable manner, in clear and concise English and in a way that is consistent and best reflects the house style guide. An exceptional knowledge of beauty and strong commercial awareness is important, as is a good working knowledge of SEO best practice. We’re looking for someone who will work well within a team, be interpersonal, savvy, and confident communicating with different levels of stakeholders. The ideal candidate will be completely at ease working in a fast-paced working environment, have a positive attitude, and confidently meet high-capacity deadlines.

Previous applicants need not reapply.

Closing Date: 20 Jul 2018

Salary Range: £17,500

Location: Cardiff, Wales

Click Here for More Information

Who you will work for and with

  • You will report to Emma Lynham, Editor & Brand Ambassador
  • You will work within the Content team

What you’ll do

  • Write clear and compelling copy for all product descriptions across the site, paying close attention to and researching current trends, our brands’ individual style and audience, and Escentual.com’s language and tone of voice
  • Ensure that all copy is both commercially and editorially viable and appeals to Escentual.com’s global customer
  • Submit copy in a timely manner as the first step in a sub-editing process
  • Write Category and Brand pages and editorial copy as and when required
  • To constantly update and refresh product copy periodically
  • Attend brand trainings, presenting back to the team
  • Meet daily upload targets and be measured both on volumes, content accuracy and quality

What you’ll need: Skills & Behaviours

  • Excellent written English with strong grammar skills
  • Experience in copywriting for a luxury or high street retailer and/or blog is advantageous
  • Awareness of SEO best practice is advantageous
  • Sound knowledge of beauty, brands and trends
  • Be self-aware and responsive to feedback
  • Willing to take on new challenges
  • A proven ability to work quickly and efficiently with accuracy and attention to detail
  • Ability to work in a close-knit team
  • Ability to work under pressure with a positive, can-do attitude
  • Excellent organisational and time management skills and ability to meet deadlines

Please email join.us@escentual.com with your CV and covering letter to apply.

Back To Top